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Minimum
Order/Handling Fees
There is no minimum order
amount. Orders below $10.00 merchandise total however, are subject to
a
$3.00 Handling Fee.
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Payment
Terms
Credit Card
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Ohio Cables accepts Mastercard,
Visa or Discover.
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A signed authorization form is required for initial orders and
orders over $1000.
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No additional surcharges will be added to the credit card
prices.
Net Terms/Open Accounts
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Tax
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Shipping
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Orders, for products in
stock, normally are shipped within 48 hours of receipt. Custom
cable orders normally take an additional 1-2 days.
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All orders/products are shipped by UPS or Fed Ex and charged
to the invoice, unless specified by the customer.
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Please provide the name, contact, and phone number along with
your account number if you wish to designate your freight
carrier, designate "freight collect" or "prepay + add".
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Shipping Discrepancies – It is the buyer’s responsibility to
confirm the receipt of all items as indicated on the packing
list within 7 days of receipt of the order.
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Warranty
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All Cables have lifetime
warranty.
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All products being returned
for credit must be claimed within 7 days of receipt (see returns).
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RMA's do not extend the warranty after the warranty period.
Please note that ALL CUSTOM CABLE ASSEMBLIES/CUSTOM PRODUCTS ARE
NON-REFUNDABLE AND NON-CANCELABLE.
All custom cables are guaranteed to be free of defect in
workmanship or components, but are not guaranteed for fit of
purpose to the application. In cases where the customer has
provided a configuration we do guarantee that the construction
of the cable matches the customer-provided specification. Cables
deemed defective will be replaced or repaired at our sole
discretion. Custom cables that were ordered incorrectly may be
returned for rework at a charge, please realize that the
turnaround of these items is subject to our production schedule,
and expedite fees may be necessary to provide immediate repair
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RMA/Claims
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Please inspect your
shipment carefully upon arrival.
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For shipments received damaged, contact the carrier immediately
for inspection.
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All returns must have a Return Merchandise Authorization (RMA)
number, must be in original condition and must be requested
within thirty (30) days from the date of purchase.
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Any return for any reason
other than defects or shipping discrepancies will be charged
a fifteen percent (15%) restocking fee.
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Please note
that CUSTOM CABLE ASSEMBLIES/CUSTOM PRODUCTS ARE NON-REFUNDABLE
AND NON-CANCELABLE.
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No credits are given after 30 days from the invoice date, only
repairs or replacements.
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Limitation Of Liability
In no event shall Ohio cables, its subsidiaries or affiliates,
or their respective partners, officers, directors, employees,
shareholders, representatives or agents (collectively, "Ohio
cables") be liable for direct, special, incidental,
consequential, punitive, or indirect damages (including but not
limited to, loss of data, use or profits), however caused,
whether for breach of contract, negligence, or otherwise, and
whether or not cables to go has been advised of the possibility
of any such damages. You agree that cables to go's maximum
liability arising from any product sold by Ohio Cables shall not
exceed the price of such product. Some jurisdictions do not
allow the limitation of exclusion of liability for certain
damages, so the above may not apply to you to the extent such
jurisdiction's law is applicable to this agreement.
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Specializing in industrial
and commercial use
cable solutions
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Commercial /
Industrial |
- Computer Cables
- Multimedia Cables
- Audio Cables
- HDMI & Video Cables
- Fiber Optic
- Custom Assemblies
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Cable
solutions for
the consumer and
electronics hobbyist
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Consumer /
Enthusiast |
- Computer Cables
- Multimedia Cables
- Audio Cables
- HDMI & Video Cables
- Fiber Optic Cables
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